Frequently Asked Questions

Hopefully this issue can be something as simple as changing a battery. The most common reason a garage door wont open is because the garage door spring that lifts the door is broken and needs to be replaced.

Yes. We understand that problems occur when you least expect it. When a torsion spring breaks, and they will, you have a 50% chance of being either trapped in your garage or outside of your home. 

Garage door openers tend to get used a lot. Critical parts inside of the garage door opener are not meant to work that hard. Damaged or worn garage door components are almost always the cause of premature opener failure.

No. Billing insurance is not something we do. We have witnessed in the past some home warranty companies reimburse customers.

No. Our service fee is the same no matter the day. Just because you need your garage door repaired on a Saturday shouldn’t mean you have to pay more.

Yes. We have established great partnerships with some of the leading garage door manufacturers in the industry. Our Protech installation team will have your new garage door installed lightning fast with some of the longest warranties available.